Building a better user experience

A better user experience can increase customer satisfaction and reduce development costs.
Technical and commercial products, web applications and mobile apps.

Design workshops

Brainstorming with a twist: Participants discuss product ideas, then sketch them to uncover more detail. A quick path to requirements, prototypes and final designs.

UX design

Persona development, information architecture design, and prototyping based on analysis of user and business needs. Full UX consulting in Agile and traditional environments.

Customer research

Visit your customers to see how they work. Talk with them to gain insights you just can’t get other ways.

Usability studies

There is no substitute for observing real people doing real work. You’ll learn a lot, whether we’re testing a paper prototype or a live version of your product.

“I’ve worked with Hal a couple of times and he continues to be the consummate professional. He is able to translate business requirements and user needs into a creative User Experience. He listens well and helps move projects forward. Hire him.”

– Chip Terry, SVP Product & Engineering, dunnhumby
Product: WorldPay Mobile

Product: WorldPay Mobile

WorldPay Mobile: usability study of a credit-card processing system

A complex usability study, and UI reviews based on iOS and Android standards

Product: ACM journal websites

Product: ACM journal websites

ACM journal sites: Consistent layout for all journals with responsive design

A consistent & responsive layout for a series of scholarly journals

Product: Radius style guide

Product: Radius style guide

Web style guide: Specify consistent presentation to improve usability and simplify development

Research about style guides, assessment of existing software, specification of best practices.